We don't sell tickets directly through philfloyd.uk. Tickets for Phil Floyd shows are sold via the venue or a third-party platform such as Eventbrite, so refunds, exchanges and cancellations are handled entirely under that seller's own refund policy — please contact the venue or ticket platform directly.
If you've booked Phil Floyd directly for a private or venue event and paid a deposit or fee to KP Enterprises, refund terms will be agreed with you individually as part of that booking. Get in touch at info@philfloyd.uk if you need to discuss this.
We may update this policy from time to time as the site develops.